Fulfillment & Returns

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All orders placed with Good Day Shop are subject to acceptance and availability. Most items will be fulfilled within 3 business days. Any products that are made to order will be stated as such and a production time frame will be confirmed via email. All shipping of Good Day Shop products is via USPS, UPS or FedEx. If you are local and would like to arrange pickup during good day shop hours, please select “Pick Up” during check out.

returns & exchanges

We hope you love what you buy. And we also understand sometimes it doesn't work out. You can return unused, unopened items with receipt within 15 days of purchase for exchange, store credit or refund. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Items that are not eligible for returns are: vintage items, custom orders, original art, gift boxes, popup/trunk show items, and discounted/sale items.

To submit a return request:

1. Log in to your account by clicking the gear icon on the upper right corner of the homepage. If you don't yet have a customer account, create a new one.
2. Click the order that you want to submit the return for.
3. If your order has more than one item, then select the items that you want to return.
4. Select a return reason and add a note for the store.
5. Click Request return.

If your return request is approved and requires shipping, you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.

We cannot be held responsible for items damaged or lost in return shipment.

You can contact us for any return question at hello@gooddayshop.net.

event cancellations & refunds

Because of purchased supplies and event minimum requirements, event ticket fees will not be refunded, but you are welcome to send a friend in your place. Please email us in advance at hello@gooddayshop.net if you intend to do this.

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