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Fulfillment & Returns

lead times

All orders placed with Good Day Shop are subject to acceptance and availability. Most items will be fulfilled within 3-5 business days. Any products that are made to order will be stated as such and a production time frame will be confirmed via email. All shipping of Good Day Shop products is via USPS, UPS or FedEx. If you are local and would like to arrange pickup during good day shop hours, please select “Pick Up” during check out.

returns & exchanges

We hope you love what you buy. And we also understand sometimes it doesn't work out. We are unable to give product refunds but you can exchange unused, unopened items within 15 days of purchase with receipt for other product or store credit. Some restrictions may apply. Return shipment costs are the responsibility of the buyer. We cannot be held responsible for items damaged or lost in return shipment, therefore please use an insured and trackable mail service. Before mailing an item back, please give us a heads up via email at hello@gooddayshop.net to request a return authorization. Include details on the order number and item(s) you wish to return. If by some chance your product is defective, we'll gladly work with you & the designer to get a replacement.

event cancellations & refunds

Because of purchased supplies and event minimum requirements, event ticket fees will not be refunded, but you are welcome to send a friend in your place. Please email us in advance at hello@gooddayshop.net if you intend to do this.

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